Data Protection Policy

Viajes Matatu Limited, with Ugandan Tax Identification Number (TIN) 1033895695, is responsible for the processing of users’ personal data and informs users that such data will be processed in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR), concerning the protection of individuals with regard to the processing of personal data and the free movement of such data.

Purpose of processing: The data necessary to manage the commercial relationship and provide the service requested by the client will be collected.

Data retention period: Personal data will be retained for as long as there is a mutual interest in maintaining the purpose for which it is processed.

Disclosure of data: Personal data will not be disclosed to third parties unless required by law.

Confidentiality: Viajes Matatu Limited guarantees the confidentiality of the personal data provided and will adopt the appropriate regulatory measures to prevent, as far as reasonably possible, its alteration, loss, unauthorised processing or access.

Users’ rights:

• The right to withdraw consent at any time.
• The right to access, rectify, transfer and erase personal data, as well as to restrict or object to its processing.
• The right to lodge a complaint with the competent supervisory authority if the user considers that the processing of their personal data does not comply with applicable legislation.

To exercise your rights, you can contact Viajes Matatu Limited by email at info@viajesmatatu.com.